Terms & Conditions


TERMS & CONDITIONS OVERVIEW

These are the terms and conditions that will apply to your booking, once The Silk Farm has received payment for your retreat stay. Please read them carefully. Once the booking has been confirmed you are in agreement with the following conditions. 
 
Please note that no bookings will be accepted without a completed booking form & health questionnaire plus receipt of full payment. 

UNDER 16 POLICY

Students under 16 years cannot attend any classes at The Silk Farm Retreat unless previously agreed with The Silk Farm Team ahead of booking.

VOLUNTARY PARTICIPATION IN STRENUOUS ACTIVITY

You acknowledge that you are voluntarily participating in the The Silk Farm Retreat, which may include strenuous physical activity including without limitation walking, running, hiking, dancing, climbing, bootcamps, boxing, swimming, jumping, surfing, yoga, Retreat Classes, and various other exercises or physical activity. You acknowledge that you are fully aware of the risks and hazards connected with participation at The Silk Farm Retreat and/or engaging in Physical Activity, which may include the risk of serious injury (e.g., heart attacks, muscle strains, pulls, tears, broken bones, shin splints, and other illnesses) or death, and you hereby elect to voluntarily participate in such Physical Activities as part of the Retreat. All activities are optional and if you do not want to participate in an activity you are not required to. The Company is not responsible for providing an alternative activity for you if you choose not to participate

HEALTH AND FITNESS ELIGIBILITY

You represent that you are over the age of 18 unless accompanied by an adult over 18 in which case over 16 years of age, and are healthy, in good physical and mental health, and are at a level appropriate to participate in, and are fully capable of participating in, the Retreat. You further represent that you do not suffer from any medical conditions or disabilities that may restrict, limit, prevent, or preclude your participation at The Silk Farm, including any Physical Activities. You have consulted with your physician and your physician has authorized you to participate in the Retreat, including any Physical Activities. You will discuss and address any questions or concerns you may have about your physical or mental health with the appropriate health care professional prior to the Departure Date. Documentation from your physician confirming your clearance to participate in the Retreat can be provided upon request. If, at any time, you have any doubts about your physical condition or fitness to participate in any aspect of the Retreat, you will cease participation in the same and seek appropriate medical attention. YOU ARE FURTHER ADVISED THAT ANY MEDICAL OR EVACUATION EXPENSES WILL BE YOUR SOLE RESPONSIBILITY. As a result, we strongly encourage you to purchase travel insurance with appropriate coverage for your needs. We reserve the right in our sole discretion to refuse your participation in the Retreat, any Retreat Classes, Physical Activities, and/or any other activities, due to medical, fitness, or other grounds. Company also reserves the right to deny participation in the Retreat or any related activities at any time to individuals demonstrating behaviour that may result in injury to themselves or others.

ASSUMPTION OF RISK

You understand that serious accidents may occur during Physical Activities, including without limitation Retreat Classes, and that participants can sustain fatal and/or serious personal injury. Understanding and in full consideration of the foregoing, you agree to solely and exclusively assume full and complete responsibility for and the risks inherent in travel and engaging in Physical Activity (including Retreat Classes) which may include injury, death, property damage, and/or any other kind of Liability, whether foreseen or unforeseen, which may occur during your participation in the Retreat. You acknowledge that your decision to participate in the retreat is made in full consideration of the foregoing information and that you solely and exclusively assume the risks involved with participating in the retreat. IN NO EVENT WILL COMPANY BE LIABLE FOR ANY LIABILITIES ARISING FROM OR IN CONNECTION WITH YOUR PARTICIPATION IN THE RETREAT

INJURY

In the event you are injured while participating in the Retreat, you agree to assume all financial obligations for any and all medical costs you incur. You acknowledge and agree that IN NO EVENT SHALL COMPANY AND/OR ANY COMPANY PARTY BE LIABLE OR RESPONSIBLE FOR ANY LOSSES OR LIABILITIES ARISING OUT OF YOUR PARTICIPATION IN THE RETREAT.

 

WAIVER OF LIABILITY AND RELEASE

In consideration for participating in the retreat, YOU VOLUNTARILY ASSUME FULL RESPONSIBILITY FOR AND HEREBY RELEASE, WAIVE, DISCHARGE, HOLD HARMLESS, AND COVENANT NOT TO SUE COMPANY, ITS OFFICERS, MEMBERS, AGENTS, CONTRACTORS, EMPLOYEES, VOLUNTEERS, AND OTHER REPRESENTATIVES (each a “company party” and collectively, the “company parties”) FOR ANY AND ALL CLAIMS, DEMANDS, ACTIONS, CAUSES OF ACTION, AND/OR LOSSES (including but not limited to any exemplary, direct, indirect, incidental, special, consequential, punitive, or other damages, medical expenses, lost wages/income, loss of services, lost profits, property damage, pain, illness, and death) (collectively “liabilities”) WHATSOEVER ARISING OUT OF OR IN ANY WAY RELATED TO YOUR TRAVEL TO AND/OR PARTICIPATION IN THE RETREAT AND/OR ANY ACTIVITIES CONDUCTED IN CONNECTION THEREWITH, REGARDLESS OF WHETHER SUCH LIABILITIES ARE CAUSED BY THE NEGLIGENCE OF ANY COMPANY PARTY OR OTHERWISE, AND REGARDLESS OF WHETHER SUCH LIABILITY ARISES IN TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE, EVEN IF ANY COMPANY PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LIABILITIES, TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW. You have been advised and urged to obtain travel insurance to cover against Liabilities resulting from trip cancellation or interruption, weather, natural disaster, strike, illness, job reasons, accident, sickness, evacuation, pre-existing medical conditions, baggage delay, loss, theft, and other Liabilities associated with travel and your participation in the Retreat. You acknowledge that whether or not you elect to purchase or not purchase travel insurance, you will not look to any of the Company Parties for reimbursement for any Liabilities suffered or occurring during your travel and/or participation in the Retreat

PRIVACY POLICY

At The Silk Farm we take your privacy very seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.

PERSONAL INFORMATION

We ask you for certain personal data to provide you with the services or products you request. For example, when you request to receive communications, create an account, make purchases or participate in our events. 

In order to manage your account, you must provide us with certain information, and give us consent to have it, such as: your name and contact details. You may also choose to provide us with additional personal information.

CONSENT

When you consent, we will send you (via email) marketing communications and news concerning The Silk Farm services, products, events and other promotions. You can opt-out at any time after you have given your consent. You can also unsubscribe at any time by clicking the unsubscribe link on our emails. Alternatively, you can contact us using the contact details below.

SECURITY

We aim to provide all guests of The Silk Farm with a safe shopping experience. 

We are committed to making sure that your information is secure. To avoid unauthorised access or disclosure, we have in place physical, electronic and management procedures to safeguard and secure the information we collect from you. However, please note that no system is ever completely secure.

DATA USE & PROTECTOON

 

The guest agrees that he/she may be photographed and/or filmed during his/her stay and/or activities in connection with the The Silk Farm, and also agrees that the company may use such recordings for promotion and/or advertising purposes without any prior consent. The guest agrees that the company for marketing and market research purposes may use his/her personal data. The Silk Farm assures that all personal data will be treated confidentially and not be transferred to any third party other than necessary to fulfill the booking or deliver the requested service. The guest can terminate this agreement at any time in written form via email. In that case, the personal data and/or footage will not be used for marketing/market research purposes.